Bounce Your Way to Better Days
Reclaim your energy, confidence, and calm with wellness that fits into your lifestyle - not the other way around
Frequently Asked Questions
Are Bounce Haven products suitable for all fitness and wellness levels?
Yes! Every Bounce Haven product is designed to meet you where you are - whether you’re just beginning your wellness journey or looking to enhance recovery and performance. Our range supports gentle movement, relaxation, and overall wellbeing for all ages and fitness levels.
How do Bounce Haven products fit into a daily routine?
Our products are designed to make wellness effortless - from quick, energising movement to soothing recovery rituals. Each piece encourages small, consistent habits that make you feel good every day.
Where are you located?
Our head office is located in Sydney, Australia 🇦🇺
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at bouncehavenco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Bounce Haven, we empower busy Australian women wanting to prioritise wellness with ease. Our fitness and recovery tools make feeling strong, energised, and balanced simple - no gym, no pressure - just convenient, at-home solutions designed to fit your lifestyle and schedule.
Fast, Free & Secure Shipping Australia Wide
We believe wellness shouldn’t wait. That’s why every order ships fast and free - packed with care and delivered to your door so you can feel your best, sooner